Frequently Asked Questions
Do I need Electric brakes on my car?
If you don’t have them already fitted, we will supply portable electric brake controllers for you at our one-off cost of $30 GST incl.
Does my towing vehicle need to be insured?
Yes it is a requirement that your towing vehicle has a Current Comprehensive Insurance Policy. This must be sighted by us before departure.
Can I take my Animals away?
You would have to check with individual caravan parks about being pet friendly however animals are not permitted inside West Coast Caravans.
Is insurance included in the hire?
West Coast Caravan Hire have an insurance bond of $1000.00 payable before departure.
When will I get my bond back?
After a full inspection of the caravan has been carried out usually 1 week after dropping the van back.
What’s included in the hire?
Our vans come fully equipped, all you need to bring is bedding, personal items and food.
If I have any problems who do I contact?
You can contact West Coast Caravan Hire on 0401 155 848.
This service is available round the clock. If we miss your call, leave a message and we will contact you in a timely manner.
What sort of plug do I need on my tow ball?
West Coast Caravans have flat 7 pin plugs, but we also have adaptors to make them into 7 pin round small plugs.
Do I have to clean the Caravan before I return it?
West Coast Caravans need to be returned in the same condition they were hired otherwise a professional cleaning fee will be deducted from the bond.
What if I want to stay longer than I have booked?
West Coast Caravan Hire will do everything in its power to accommodate all requests, however during certain periods caravans are fully booked and would need to be returned on time.
Are there annexe walls available for the standard side awning on the Caravan?
At this point in time we only have a slide in shade wall.
Is there an age limit?
Yes you need to be over 25 years of age and under 75 years of age for touring hire.